Real Growth For The Real World

Practical consultancy and training based on real-world experience from a market-leading MSP.

Speak to a consultant

Our Expertise

If you want to step forward from amongst the crowd of service providers, there are a number of things you can do, ranging from monitoring strategic performance to maximising the value that your clients perceive in your services.

Learn more

What We Do

We offer practical consultancy and training based on real-world MSP experience. We’ll help you get the most from your PSA solution so you become more efficient, profitable and one step ahead of competitors – so you’re on track to become a true world-class MSP.

Learn more

Independent Assistance Built on a Track-Record of Success

PSA (Professional Services Automation) projects can transform a service provider into a cutting-edge, world-class organisation – one that is exemplary.

But, the unfortunate reality is that most of these projects stall or fail.

It needn’t be so.

Working with us you’ll save months of lost time, and get the most from the systems that will transform your business.

Our help and advice is based on real-world experience of running an award winning, highly successful MSP.

We’ll build a road map with you, so you’ll be back on track to efficiency gains, strategic and operational excellence, and outstanding customer service.

Find out more about our expertise
  • “The team at Air-MSP opened their doors to us and have helped us see what a larger MSP can and does do right. As a company they have treated us as peers and shared ideas and processes to help us grow. We look forward to our ongoing relationship”

    Jon Witcombe, Service Delivery Manager
  • Backbone IT

    “Our experience of Air MSP has been absolutely first class. From the moment we met, Todd and his team were unbelievably accommodating, transparent and totally open. They provided us with a week of very intensive, invaluable and eye opening training and education on our PSA platform – telling us how it was, warts and all!”

  • Solar Communications

    “Our leadership team spent a day with Air-MSP. We gained great insight into possibilities with a well-established PSA system, through its application in a live customer-serving MSP environment. And awareness of best practice meant our project team was primed and ready to go.”

    John Whitty, CEO
  • “We chose ConnectWise to support us in delivering world-class service, and driving our efficiencies. Right from the start, Air-MSP showed us how to get the most from the PSA. We’re looking forward to working with them throughout 2017.”

    John Gostling, Operations Director
  • Backbone IT

    “I’m very excited from what I have taken away from my experience with Air-MSP. I now have a road-map of where we need to go and a clear vision of how to get there. I feel my journey has been cut by a third of the original time scale which is direct result of what I have gained from Air-MSP.”

    Aaron Warr, Service Desk Manager
  • “It was eye-opening to see what’s possible and quite frankly blew us away. It’s great to see someone really passionate and embracing a product in this way.”

    Peter Pendlebury, Chief Technology Officer
  • “We got an immediate sense of someone more than willing to share knowledge and experience to help others succeed. Todd has embraced the need to radically overhaul operational processes in order to achieve these best practices across all aspects of the business. We had a clear and realistic understanding of what we needed to do and how to achieve it.”

    Sean Elliot, Managing Director
  • “As Todd continues to enthusiastically represent the interests of the MSP community at large I have no doubt he will continue to be a strong ambassador for our industry.”

    Stephen Macintosh, CEO

Why Choose Air MSP

  • Our services are tried and tested by real-life award-winning MSPs
  • We cover all roles from service desk admin up to company owners
  • Gain best results from new and in-progress PSA projects
  • Balance best practise with operational reality
  • Expertise across the full suite of PSA software
  • Confidentiality fully respected
Speak to us to see how we can help you