When it comes to employee reviews you can reward good performance and address any ongoing operational issues. Through employees having concrete targets, that are assessed in real-time, and a tied-in reward scheme, invariably you will gain much better engagement.
You can have a hierarchy of objectives set at department, team or individual levels.
We’ve used a number of tools designed to supercharge operations by, for example, increasing your technicians’ real-time ticket entries, invoice accuracy, billable hours, and documentation usage.
Find out more about Employee Engagement and see how we can help grow your MSP business